One Ummah. One Community. Every Muslim-Owned Business in Mzansi
POPIA Compliance Policy
Effective Date:Â 07 December 2025
Last Updated:Â 07 December 2025
At My Ummah Hub SA, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013. This policy outlines how we collect, process, store, and protect your information when you interact with our website and services.
1. What Information We Collect
We may collect the following types of personal information:
- Full name and surname
- Email address and phone number
- Business or listing information
- Location and category preferences
- Technical data (IP address, device type, cookies)
2. How We Collect Your Information
Information is collected:
- When you submit a business listing or fill out contact forms
- When you sign up for newsletters or create an account
- Automatically through your interaction with our site (e.g. via cookies)
3. Why We Collect It
We use your personal information for:
- Displaying business listings
- Communicating with you about your listing or inquiry
- Providing directory search and filtering features
- Enhancing our user experience
- Marketing (only with consent)
- Complying with legal obligations
4. Lawful Basis for Processing
We process your personal data:
- With your consent
- To perform our contractual obligations
- To comply with legal requirements
- To pursue legitimate business interests (e.g., improving our directory)
5. Data Storage & Security
All personal data is stored securely. We implement physical, electronic, and procedural safeguards to protect your data from unauthorized access, alteration, or disclosure. Access is limited to authorized personnel only.
6. Retention Period
We retain your personal information only as long as necessary for the purposes listed above or as required by law. You may request deletion at any time unless we are legally required to retain it.
7. Your Rights Under POPIA
As a data subject, you have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data
- Object to or limit data processing
- Withdraw consent at any time
To exercise your rights, email us at support@myummahhubsa.co.za.
8. Sharing of Information
We do not sell or rent your personal information. We may share it with trusted third parties (e.g., payment gateways or plugins) only where necessary to operate our service or comply with legal obligations. All such parties are bound by confidentiality agreements and legal compliance.
9. Cookies & Tracking
We use cookies for performance, analytics, and personalization. By using our website, you consent to our use of cookies in accordance with our [Cookie Policy].
10. Third-Party Services
We use third-party plugins, to power our business directory. These tools may collect limited personal data necessary for functionality. We ensure these tools are POPIA-compliant or equivalent.
11. Contact Us
If you have any questions or concerns about how your personal data is handled, please
contact:
Email: support@myummahhubsa.co.za
Website: https://myummahhubsa.co.za